![]() How do I use OCBC OneTouch™ and OCBC OneLook™? The service leverages on your device’s fingerprint or facial recognition technology which lets you log in securely to your OCBC Digital app with the touch of a fingerprint or just a glance. OCBC OneLook™/OneTouch™ offer an easy, quick and secure access to your account information. Please visit /onetoken for more information. * If you have activated OCBC OneToken, you'll not be required to enter OTPs for both Online Banking and the OCBC Digital app, as authentications are done seamlessly in the background. Select "Retrieve Online Banking Access Code", and tap "Next".Upon successful verification, you will be able to retrieve your Online Banking Access Code.Under the drop down menu, select "Retrieve Online Banking Access Code", and click "Next".View this step by step guide or follow these steps below: *If you have activated OCBC OneToken, you'll not be required to enter OTPs for both Online Banking and the OCBC Digital app, as authentications are done seamlessly in the background. You will be prompted to enter the one-time password (OTP)* which is sent to your registered mobile number.Enter again to confirm then tap "Submit". Enter your ATM/credit/debit card PIN and your new 6-digit Online Banking PIN.Tap on "Agree" after reading the Terms and Conditions.Select "Reset Online Banking PIN", and tap "Next".Upon successful verification, you will be able to log in with your new Online Banking PIN/unlock your Online Banking access.You will be prompted to enter the OTP* (One-time Password) which is sent to your registered mobile number. ![]()
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